Effective Date: June 4, 2025
At Tennessee Smoke Damage Pros, we respect your privacy. This policy explains what information we collect through our website and when you contact us, how we use it, and the choices you have.
Information We Collect
When you call, submit a form, or contact us, we may collect your name, phone number, email address, service address, and details about the smoke damage or help you need.
Our website may also collect technical information, such as your IP address, browser type, device details, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to questions, discuss smoke damage services, arrange or manage service, and communicate with you about your request.
We may also use website information to maintain site security, understand how visitors use our website, and improve our services and online experience.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand visitor activity.
You can adjust your browser settings to block or delete cookies. Some website features may not work as expected if you disable them.
Analytics and Third-Party Tools
We may use analytics or similar tools to learn how visitors use our website, such as which pages they view and how they arrive at the site.
These tools may collect information through cookies or other technologies under their own privacy policies. We do not control the privacy practices of third-party providers.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers that help us operate our website, communicate with customers, or provide requested services.
We may also disclose information when required by law, to respond to valid legal requests, to protect our rights and safety, or to address fraud or security concerns.
Data Retention
We keep personal information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.
No website or electronic storage method is completely secure. Please avoid sending sensitive information through website forms or ordinary email.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit some uses.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding, and some information may need to be retained where the law allows or requires it.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, contact us so we can review the matter and take appropriate steps.
Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. We will post the updated policy on this page and revise the effective date.
Privacy Contact
Phone: +18668968166
Address: Tennessee